Regional Security Manager

Location: Hyderabad

Job Responsibilities:

The Regional Security Manager (RSM) is responsible for delivering effective and efficient physical security operations and programs that protect critical infrastructure for a complex, multi $100M global client account. The RSM must be comfortable working in a highly complex, fast paced, and collaborative culture. Managing a team of Campus Security Managers (CSMs) and Security Team Managers (STMs) in geographically separated facilities, the RSM verifies compliance with security procedures and policies, tracks audit readiness, and provides direction to ensure physical security requirements are met or exceeded. Reporting to the Regional Director of Security Operations, the RSM works directly with management, the client, and other vendors to ensure accurate and timely delivery of services.

ESSENTIAL FUNCTIONS:

• Recruits, hires, and proactively manages CSMs and supports the CSMs’ efforts to do the same.
• Oversee site-level operation of security systems and timely completion of projects and tasks.
• Verifies compliance with security procedures, standards, policies, and best practices.
• Supports regulatory, industry and contractual audits such as, ISO 27001, SAS 70, FISMA, PCI, and Common Criteria.
• Manages and reviews security reports, works with security personnel to ensure accurate and timely reporting.
• Provides detailed security management and status reports to client management and key stakeholders.
• Communicates issues to the client management in a timely manner and provides recommendations for resolution.
• Develops, manages, and maintains security-related processes, procedures, training, and improvement plans.
• Documents and improves work processes to make workflow more efficient and productive.
• Keeps management informed of major accomplishments, issues, and concerns.
• Listens to the customer and seeks to provide highly effective solutions to accomplish the customer’s goals.
• Collaborates across groups, internal and external, to identify issues, overcome challenges, and deliver results.
• Works with other RSMs and stakeholders to create security models that enable teams to maintain a high level of accountability and consistency.
• Coordinates with local, state and federal law enforcement agencies.
• Works with manager and stakeholders to identify new initiatives and contributes to the long-term strategy and goals.
• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and may be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties and tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations of superiors or authorized company representatives.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., mobile phone).
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license in the state/country they reside.
• Must have the legal right to work in the country where they reside.
• Must have the ability to speak, read, and write English proficiently.
• Must have a High School Diploma.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

EDUCATION/EXPERIENCE:

• Bachelor’s degree (Business / Management/ or related field) and/or five years of experience in a corporate security, military or law enforcement position.
• Five years of well documented managerial experience in one or more of the following areas: security operations, service planning, service development or related operational field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Professional certifications preferred (CPP, PSP, etc.).
• Datacenter experience preferred.

SPECIAL REQUIREMENTS:

• Have a current passport or be able to obtain one.
• Able to travel (international or domestic, as required) approximately 50% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

COMPETENCIES:

• Ability to lead a team in analytical planning, critical review, and problem solving.
• Excellent oral and written communication skills required for preparing clear, concise and grammatically correct materials and communicating information effectively to others.
• Expert Security Management skills
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Action oriented with a passion for getting things done quickly, efficiently, and properly.
• Strong cross-group collaboration and relationship management skills including directing & coordinating virtual teams to achieve deliverables.
• Strong computer skills. Must be proficient and familiar in the use of the Microsoft products.
• Professional demeanor and excellent ability to contribute independently in security operations.
• Understanding of security operations, including Security Operations Center (SOC) operations and procedures.
• Maintains composure when dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others.

Working Conditions and Physical/Mental Demands:

• With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, working conditions of the job include:
• Successful passage of background and reference checks, job related controlled substance tests, and any mandatory licensing requirements.
• Close vision, distance vision, and ability to adjust focus.
• May be required to use a vehicle for the performance of duties.
• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• May be exposed to or required to handle sensitive and confidential information.
• Required to be available 24 hours a day, 7 days a week (24/7) for security related emergency situations.